Security Awareness

Identifying and handling scams

• • Charity scams
  • Recognizing scam emails and how to handle them
  • Scam calls and securing your phone
  • Social engineering
  • Tech support scams
  • Text message scams (smishing)
  • Ways to spot a phishing email

Protecting devices

• • Guide to installing our security software (Panda) on computers
  • Keeping software up to date
  • Safeguarding your mobile phone
  • Securing network devices

Keeping yourself safe

• • An @ssndcp.org account provides powerful tools beyond email
  • Creating complex passwords and keeping them secure
  • OneDrive – the power of backup, sharing and collaborating in the cloud
  • Safe website browsing tips
  • Staying safe on social media

Should I be installing Windows Updates?

In Windows 10, updates to your operating system happen automatically whether you are on or off campus. In most cases, your computer/laptop will inform you when new updates are ready to install. When that occurs, follow the prompts which usually request a reboot of the computer after updates have been downloaded and installed. However, it is safest to manually check that you are up to date. To see available updates and manage your options, select  the Start button in the lower left corner, and then go to Settings > Update & Security > Windows Update > Check for updates or for more information visit Update Windows. If you have questions about Windows updates or need additional assistance verifying they are installing correctly, please contact us directly at 1-800-373-7521 or helpdesk@ssndcp.org.

I think my computer might have a virus, what should I do?

Anytime you think your computer has been compromised in any way, we recommend that you call us immediately 1-800-373-7521. There are various ways we can verify if your computer has been compromised or has a virus and can work with you on repairing it.

What should I do if I receive a suspicious call from someone in “Tech Support”?

Any SSND CP IT staff that calls you will identify themselves as such and will generally let you know what campus they are calling from. We never ask for any credit card information or any kind of payment for receiving tech support. We are normally responding or following-up to a request made by the community or leadership. To report any suspicious tech support calls, contact us at 1-800-373-7521 or helpdesk@ssndcp.org.

Cybersecurity Awareness Month - 2022

• Our introduction to 2022 - It's easy to stay safe online.

• Multi-Factor Authentication (MFA) – a refresher on how it works with our @ssndcp.org accounts and the ways it has been a successful deterrent for criminals and keeping our network and data safe.

• Using strong passwords and a password manager – we will be providing examples of how you can make your accounts more secure and recommend ways of keeping your passwords documented safely.
  
  
• Staying safe with text messages – be cautious as scammers try to acquire your personal and financial information via text messages. Find out the ways you can protect yourself when using a phone for texting and the steps to take if you can fall victim.
  
  
• Cybersecurity Awareness Month Wrap Up - Recognizing, avoiding, and reporting phishing – tips on what the tell-tale signs of a “phish” are, whether it is an email, text message, or phone call, and how to manage reporting, whether it is to Microsoft, or to our Help Desk staff.

We have recognized cybersecurity awareness month for many years with a variety of topics. You can view the past years on our security awareness archive section where we bring awareness on ways we can all play a part in staying safe online.