IT Online Resource Center

FAQs

Below you will find categories of our most "Frequently Asked Questions." Select the icon or “topic” you have a question about and learn the answer.

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Additional FAQs that are not categorized in a specific topic:

Can a new topic for a tutorial be requested?
We are always looking for new topics to write about and are willing to create tutorials for you. If there is a topic or a tutorial you would like for us to consider, e-mail us at itc@ssndcp.org.

How do I contact IT?
To contact the SSND CP IT Staff, you can call us at 1-800-373-7521 or e-mail us at helpdesk@ssndcp.org. For additional contact information you can also visit our About Us page that will have our direct contact information.

What should I do if my computer is running slow?
If your computer is running slow, we recommend that you contact us directly at 1-800-373-7521 or helpdesk@ssndcp.org. We can then make an appointment with you to help identify what the issue is. We do not recommend that you take your computer to a repair store since most of our equipment is under warranty and can be replaced without additional costs.

Contact Us

Help Desk

Phone: 1-800-373-7521
Email: helpdesk@ssndcp.org

Hours

Mon.: 9 a.m.—5 p.m. CST
Tues.: 9 a.m.—7 p.m. CST
Wed.-Fri.: 9 a.m.—5 p.m. CST
Sat.-Sun.: Closed

remote support

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